Google Play service is responsible for how your phone functions, how app manager update to the latest version, and how the apps you installed on your Android phone work. So, the moment the error message that “Google play services has stopped” working on your phone or it consistently popup notification that the service has stopped working then something is wrong somewhere. Perhaps, your Android phone needs an attention on how to fix this issue permanently and not a temporal solution.
The unfortunate problem can cause your Android phone not to function as expected. While this problem persists the first move would be to download and install the latest Google play service on your Android phone but if that doesn’t work, here are few steps to fix the error and make the service working fine again.
The unfortunate message, often pop up on all Android OS including Lolipop, Marshmallow, and Nougat. However, the problem occurs often when the Google play service tries to send data from your phone to Google data source and couldn’t connect perhaps due to a network problem or due to the fact that the service has an internet error which you need to take care from your end.
If you also connect your Google service to your TV like Sony on the same network there is a possibility for you to have the “unfortunate Google play services has stopped working” on your TV screen. However, below are our tested and trusted approaches to fix Google play services error message on Android phone and on TV.
Fix Methods: Unfortunately Google Play Services Has Stopped
They’re few methods to fix this error which you have to try. At times, you have to try everything to know which one is working. But in most cases, the first two or three methods work and fix the Google services error on both Android phone and on TV such as Sony TV.
There are few steps to follow to solve this problem. While this is a common problem on Android phones yet it has a solution. Below are what to do when you got yourself stalked in this condition.
1. Restart your phone
2. Clear Google service caches
3. Remove and re-add your Gmail account
4. Clear Google framework caches
5. Format or reset your phone
Below is a detailed explanation of what to do when you get yourself in this kind of a mess and you are trying to pull out.
First Method: Restart Your Phone
This is like the old days but it’s a good way to start with this. The moment your Android phone starts misbehaving the first step should be to click the restart button to unfreeze most frozen apps that are possibly causing your phone a headache.
The cliche old approach still works. Most times, when the unfortunate error message pops up on your Android phone, a restart button can help refresh your phone and erase the Google service error without even bothering yourself to upgrade your Google service to the latest version.
Second Method: Upgrade Your Google Play Service
The only solution you need the popping Google play services has stopped error message could be for you to upgrade your Google play service to the latest version.
If you run an old Android phone version with old Google play service it is possible you won’t have this unfortunate message but if your device runs on the latest Android phone version and you runs the old Google play service you probably need to upgrade your play service to solve this error problem. Download the latest Google play service from here.
To fix the “unfortunate Google play services has stopped working” error message on your Android phone if the restart option doesn’t work, download and install the latest Google play service from a trusted APK site and enable install from unknown sources on your phone to install the APK file. When you do this the unfortunate error message should disappear and bring your device running like the old time.
Third Method: Delete Google Caches
This is as good as removing search history from your phone browsers. When you choose to delete or clear your Android phone caches you chose to remove all stored files on your phone that is likely causing some unusual problems like the “unfortunately Google play services has stopped working” error message. If the error message is part of your caches you need to delete all caches and restart your phone to restore to the old working time and also to remove the screen error message.
I tried this on Lollipop device this 2017 and it solved the error message without even update my phone Google play service or force to stop any working app.
To clear caches on your Android phone swipe the screen and go to phone settings. On the interface scroll down and search for the app. When you click on apps, all preinstalled and other apps will pop up on your phone. Search through the list of apps and locate Google play service and click to force stop the app. On the popup page click clear caches and restart your phone. With this, stored Google play services caches will be removed and your phone will start working fine again.
Fourth Method: Remove & Re-add Google Account
If none of the above method work for you the issue may likely be associated with the Gmail account you linked to your Google play service. Most time, when you clear Google play services caches you also clear part of Google framework caches but it may not be all. However, all you need to do to stop seeing this annoying “unfortunately Google play services has stopped working” error message is to just remove and re-add the Gmail account you linked to your Google play store. Follow this guide to remove Gmail account from Android phone.
Fifth Method: Reset Your Phone to Factory Settings
I’m sincerely sorry you may have to reset your phone back to factory settings if none of the above method work. While this is the lasting and perfect solution to fix Google play services error message it’s also the deadly approach to take as all your files will be deleted and render your phone file-less except you have a backup to restore.
The factory reset approach fixes the re-occurring problem instantly if none of the above approaches work. But, you must backup your files if you want to have access to them again otherwise, all of your files will be trashed and moved to a journey of no return. Meanwhile, you should first try the earlier methods to see whether the “unfortunately Google play services has stopped working” error message would disappear. If it doesn’t, there is no need wasting your time to reset your phone to factory settings.